Welcome to the Telelink Call Centre Blog

Welcome to the Telelink Call Centre Blog where I will be providing articles and resources relating to the call center industry and post updates regarding our service offerings.

First a summary about who we are and what we can offer your business to improve customer service and increase sales.

Telelink, The Call Centre Inc., is a leading customer service call centre, specializing in inbound and outbound telephone support to help grow your business. Since 1966, Telelink has been providing outstanding customer service support and today is a market leader in telephone based customer service through live answering services and call centre solutions. At Telelink, we understand the increasing demands and expectations of today's consumer. With over 44 years of service, our award-winning and ISO 9001:2008 certified company will help you grow your business. We offer 24/7 services, 365 days a year, including traditional answering and message taking service, market research, order taking, reservations, emergency response, opinion polls and telephone surveys, appointment booking, offsite receptionist, and more!  Whatever your requirements, from two calls a day to 2000, Telelink has the resources.

Our mission is to leverage our dynamic corporate culture which fosters the growth and success of our entire team, allowing us to deliver a telephone based customer service strategy proven to exceed industry standards and customer expectations while increasing their profits and giving us both a sustainable competitive advantage.

At Telelink we are proud of our accomplishments and are determined to continue to build a quality company that will exceed customer expectations. We will position ourselves for long-term sustainability and maintain our status as an industry leader in the delivery of telephone based customer service.

Call 1-888-693.2255 to learn how over 4 decades of our success can add to your bottom line.

Sydney Ryan
Partner/VP Marketing
Telelink, The Call Centre Inc.